PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE TheHotelLot.com SITE. BY USING THIS SITE YOU ARE AGREEING TO BE BOUND BY THE FOLLOWING PRIVACY POLICY. IF YOU CHOOSE NOT TO BE BOUND BY THE FOLLOWING PRIVACY POLICY THEN YOUR ACCOUNT MAY BE CANCELLED.
This privacy policy applies to data collected on TheHotelLot.com.
What information we collect from you
We receive and store any information you enter on our website or give us
in any other way. This includes information that can identify you
("personal information"), including your first and last name, telephone
number, postal and email addresses, and, if you make a reservation
through our site, credit card information (such as credit card number,
cardholder name, and expiration date). You can choose not to provide
information to us, but in general some information about you is required
in order for you to submit your booking.
Travel Companion Information. When you
make a reservation for someone else through this website, we will
request personal information and travel preferences about that
individual. You should obtain the consent of other individuals prior to
providing us with their personal information and travel preferences, as
any access to view or change their information will be available only
through your account.
Call Monitoring. Calls to and from our
customer service help desk may be recorded or monitored for the purpose
of quality control and for staff training. Call recordings will be
maintained as long as reasonably necessary and will then be deleted. Any
personal information obtained from you during the call will be treated
in accordance with the provisions of this Privacy Policy.
Protecting Your Personal Data
To prevent unauthorized access, we maintain reasonable physical,
electronic and organizational procedures to protect Personal Data
against accidental or unlawful destruction or accidental loss,
alteration, or unauthorized disclosure or access. To protect credit card
transactions, TheHotelLot.com currently uses Secure Layer technology to
encrypt credit card information.
How we use your information
We use Personal Data and other information collected through the Site to
provide you with the requested to process your reservation.
Sharing Your Personal Data
We do not share your personal data with anyone except the choice of your hotel to process your booking.
How You Can Access or Change Your Personally Identifiable Information
If you wish to update any Personal Data you have previously provided, or
to exercise any right of access, rectification, deletion, or opposition
to the processing of your Personal Data, please contact us via our
Customer Service page. Any request to access your Personal Data will be
answered within a reasonable timeframe.
External links
If any part of this website links you to other websites, those websites
do not operate under this Privacy Policy. We recommend you examine the
privacy statements posted on those other websites to understand their
procedures for collecting, using, and disclosing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy in the future.
How you can contact us
If you have questions about either Privacy Policy (or your travel
planning or purchases), please contact us at support@thehotellot.org. We
will do our best to respond to your request within 24 hours.
A Special Note About Minors
Persons under the age of 18 are not eligible to use the accommodation
reservation services on our Site. Minors can normally accompany their
parent(s) or legal custodian who have booked an accommodation, except
where indicated otherwise in the hotel policies.
Language
This Privacy Policy has originally been drawn up in the English
language. Translations in other languages are available for your
convenience. In case of conflict between the English language version
and a translated version, the English language version shall prevail.
Terms of Use
Please consult the TheHotelLot Terms of Use for more details on using our
Site. This Privacy Policy forms an integral part of our Terms of Use.